What information we collect, use, and why
We collect or use the following personal information for dealing with queries, complaints or claims:
- Names and contact details
- Correspondence
Lawful bases and data protection rights
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:
- Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
- Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
- We collect your data with the express purpose of responding to contact requests.
Where we get personal information from
Directly from you via the contact form.
How long we keep information
All data is kept until 1 year has passed since last contact.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us at info@upweb.design.
